Privacy Policy

Effective Date: October 5, 2026

Last Updated: October 5, 2026

QuickLog Aviation (“QuickLog,” “we,” “us,” or “our”) is operated by QuickLog Aviation LLC, a California limited liability company.

This Privacy Policy explains how QuickLog collects, uses, stores, shares, and protects information when you use the QuickLog Aviation website, applications, software, Professional Review service, Interview Ready Audit service, and related services (collectively, the “Services”).

By using QuickLog, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create or use a QuickLog account, we may collect information such as:

• your name;
• email address;
• account credentials;
• contact information;
• account preferences; and
• information associated with your QuickLog projects.

Passwords and authentication credentials may be processed through third-party authentication infrastructure and are not necessarily stored by QuickLog in directly readable form.

1.2 Pilot Logbook and Aviation Record Information

When you use QuickLog, you may provide aviation records including:

• pilot logbook images;
• flight dates;
• aircraft registrations;
• aircraft types;
• departure and arrival airports;
• flight times;
• PIC, SIC, dual, instrument, night, cross-country, and other logged time;
• landings and approaches;
• signatures;
• instructor or certificate numbers;
• endorsements;
• remarks and notes;
• page totals;
• amounts forwarded;
• totals to date;
• military or foreign aviation records;
• supporting documentation; and
• other information appearing in aviation records you submit.

Pilot logbooks may contain personal information about you or other individuals.

QuickLog processes this information in order to perform transcription, Professional Review, Interview Ready Audit, exports, customer support, quality assurance, and other requested Services.

1.3 Review and Audit Information

As part of providing our Services, QuickLog may create or collect:

• extracted or transcribed logbook data;
• corrected transcription data;
• customer clarifications;
• reviewer notes;
• audit calculations;
• identified discrepancies;
• page-by-page audit findings;
• reconciliation information;
• correction suggestions;
• final exports; and
• related project documentation.

1.4 Supplemental Records

If you provide records through email or another method approved by QuickLog, we may collect and process those materials as necessary to evaluate or perform the requested work.

Sending materials to QuickLog does not necessarily mean they will be included in the scope of your purchased Service.

1.5 Payment Information

Payments may be processed through third-party payment providers such as Stripe.

QuickLog may receive transaction-related information such as:

• customer name;
• email;
• billing status;
• payment amount;
• transaction identifier;
• refund information; and
• limited payment-method information made available by the payment provider.

QuickLog does not generally receive or store complete payment-card numbers.

1.6 Communications

If you contact QuickLog, we may collect and retain:

• emails;
• support requests;
• questions;
• feedback;
• attachments;
• customer-service correspondence; and
• other communications you send to us.

1.7 Technical and Usage Information

QuickLog and its infrastructure providers may automatically collect limited technical information necessary to operate and secure the Services, such as:

• IP address;
• browser type;
• device or operating-system information;
• login/session information;
• request logs;
• security events;
• error logs; and
• similar technical information.

QuickLog may not directly use all of this information, but our hosting, authentication, security, and infrastructure providers may process it in connection with operating the Services.

2. How We Use Information

QuickLog may use information to:

• create and maintain customer accounts;
• process uploaded pilot logbooks;
• perform automated transcription;
• perform Professional Review;
• perform Interview Ready Audits;
• identify and investigate transcription discrepancies;
• calculate and compare logbook totals;
• request clarification regarding unreadable or ambiguous records;
• generate exports and deliverables;
• provide customer support;
• process payments and refunds;
• communicate about project status;
• detect fraud, abuse, or security threats;
• troubleshoot and improve the Services;
• maintain quality-control procedures;
• comply with legal, tax, accounting, and regulatory requirements;
• enforce our Terms of Service;
• establish, exercise, or defend legal claims; and
• use information for product improvement or model training when the customer has affirmatively opted in.

3. Artificial Intelligence Processing

QuickLog uses artificial intelligence and other automated systems to assist with pilot logbook transcription, extraction, validation, and related processing.

Your uploaded records may be transmitted to third-party artificial intelligence service providers, including services provided by Google, in order to perform these functions.

Automated systems may process information contained in uploaded logbook images, including personal information appearing in those records.

AI processing required to provide the Service may occur regardless of whether you choose to participate in QuickLog’s optional model-training program.

Declining QuickLog’s optional training program does not prevent QuickLog from using AI systems to process your records for the purpose of providing the Service you requested.

4. Professional Review and Employee Access

Professional Review and Interview Ready Audit involve human review.

By using QuickLog, you understand that your records may be viewed by authorized:

• QuickLog employees;
• independent contractors;
• reviewers;
• quality-assurance personnel;
• support personnel; and
• other service providers or personnel reasonably necessary to provide or support the Services.

Access may be provided where reasonably necessary for:

• transcription review;
• auditing;
• customer clarification;
• quality assurance;
• customer support;
• troubleshooting;
• security;
• administration; or
• other legitimate business purposes.

QuickLog intends to limit access to personnel who reasonably require it to perform their authorized functions.

As QuickLog grows, additional employees or contractors may perform Professional Reviews, Interview Ready Audits, or related operational functions.

5. Optional Product Improvement and Model Training

Participation in QuickLog’s product-improvement and model-training program is optional.

QuickLog will not retain a separate copy of your project specifically for QuickLog model training or product improvement unless you affirmatively opt in.

If you choose to participate, QuickLog may retain and use copies of:

• uploaded pilot logbook images;
• original extraction results;
• corrected extraction results;
• customer corrections;
• reviewer corrections;
• audit findings;
• validation information;
• discrepancy information;
• customer clarifications; and
• related project information.

This information may be used to train, test, evaluate, validate, and improve QuickLog’s:

• transcription systems;
• validation systems;
• error-detection systems;
• auditing processes;
• artificial intelligence systems; and
• related products and workflows.

5.1 Training Records May Contain Identifying Information

Training records may be stored separately from your active customer project and may not be associated with your QuickLog user ID.

However, training data should not be considered anonymous or fully de-identified.

Original logbook images may be preserved without alteration and may contain information such as:

• names;
• signatures;
• certificate numbers;
• instructor information;
• aircraft registrations;
• dates;
• remarks; and
• other information that identifies or relates to you.

5.2 Withdrawing Training Consent

You may request removal of identifiable retained training data by contacting:

support@quicklogaviation.com

If QuickLog can reasonably identify training copies associated with your request, QuickLog will use reasonable efforts to delete those copies.

Deletion may be subject to:

• backup cycles;
• technical limitations;
• security requirements;
• legal obligations; and
• information that cannot reasonably be associated with your request.

Removal of retained training data does not necessarily require QuickLog to undo, retrain, or reverse models, systems, testing results, statistical learnings, or product improvements previously developed using data that was validly provided for training.

6. Service Providers

QuickLog relies on third-party providers to operate the Services.

These may include:

Supabase

QuickLog uses Supabase for services that may include:

• user authentication;
• database hosting;
• project information;
• file or image storage; and
• application infrastructure.

Google AI Services

QuickLog uses Google artificial intelligence services, including Gemini-related services, to assist with processing pilot logbook records.

Information sent to these services may include uploaded images and information contained within those images.

Vercel

QuickLog uses Vercel for website and application hosting and related infrastructure.

Stripe

QuickLog uses Stripe for payment processing and related transaction services.

Other providers may be added or changed as QuickLog's infrastructure evolves.

Service providers process information according to their own contractual, security, and privacy obligations.

7. When We May Share Information

QuickLog does not sell pilot logbook data or personal information to advertisers.

QuickLog may disclose information:

• to employees and contractors as described above;
• to service providers used to operate QuickLog;
• where necessary to provide the Service requested by the customer;
• to prevent or investigate fraud, abuse, or cybersecurity incidents;
• where required by law, subpoena, court order, or legal process;
• where reasonably necessary to protect QuickLog’s rights, users, property, or safety;
• in connection with a dispute or legal claim; or
• as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

8. No Sale or Behavioral Advertising

QuickLog does not currently sell personal information or pilot logbook records.

QuickLog does not currently use customer logbook information for targeted or cross-context behavioral advertising.

If these practices materially change, QuickLog will update this Privacy Policy and provide any notices or choices required by applicable law.

9. Marketing Communications

QuickLog may send customers or prospective customers communications about:

• QuickLog services;
• product updates;
• promotions;
• discounts;
• events;
• educational content; and
• other business announcements.

You may unsubscribe from promotional email communications using the unsubscribe mechanism provided in the message or by contacting QuickLog.

Transactional or service-related communications may still be sent where necessary to operate your account or complete a project.

10. Cookies and Similar Technologies

QuickLog and its service providers may use cookies, local storage, session storage, or similar technologies for purposes such as:

• authentication;
• maintaining login sessions;
• security;
• fraud prevention;
• site functionality;
• user preferences; and
• application operation.

QuickLog does not currently use these technologies for cross-context behavioral advertising.

11. Project Data Retention

QuickLog may retain project data while the associated project or account remains active or while reasonably necessary to provide the Services.

Project data may include:

• uploaded images;
• transcribed records;
• corrections;
• reviewer notes;
• customer clarifications;
• audit materials;
• reports;
• exports; and
• related project information.

QuickLog may also retain information where reasonably necessary for:

• legal compliance;
• regulatory obligations;
• tax and accounting requirements;
• payment records;
• fraud prevention;
• security;
• dispute resolution;
• enforcement of our Terms; or
• establishing, exercising, or defending legal claims.

Retention periods may vary depending on the type of information and why it is being retained.

12. Project Deletion

Customers may delete projects through available account controls where such controls are provided.

When a project is deleted, QuickLog will remove applicable active project information in accordance with its deletion procedures.

Deleted information may remain temporarily in:

• backups;
• disaster-recovery systems;
• security logs; or
• other systems where immediate deletion is not reasonably practicable.

Such information may remain until normal backup or retention cycles expire, unless longer retention is required for legal or security reasons.

Deleting an active project does not automatically delete a separately retained training copy that you previously authorized under Section 5.

You may separately request removal of identifiable training data as described in Section 5.2.

13. Account Deletion and Privacy Requests

You may request deletion of your QuickLog account and associated personal information by contacting:

support@quicklogaviation.com

QuickLog will process deletion requests subject to information that we may lawfully or reasonably retain for:

• payment and transaction records;
• tax or accounting purposes;
• legal compliance;
• fraud prevention;
• cybersecurity;
• disputes;
• enforcement of agreements; or
• legal claims.

Where applicable, you may also request access to or correction of personal information we maintain about you.

QuickLog may need to verify your identity before processing certain requests.

14. Security

QuickLog uses reasonable administrative, technical, and organizational measures intended to protect customer information.

These may include measures relating to:

• authentication;
• access control;
• infrastructure security;
• encryption provided by service providers;
• secure application architecture; and
• restricted access to customer records.

No method of storage, transmission, or electronic processing can be guaranteed to be completely secure.

QuickLog therefore cannot guarantee absolute security.

15. International and Foreign Records

QuickLog may accept customers and aviation records from outside the United States.

If you provide information from outside the United States, your information may be processed or stored in the United States or other locations where QuickLog or its service providers operate.

Data-protection laws in those locations may differ from the laws of your jurisdiction.

QuickLog’s acceptance or processing of foreign aviation records does not represent a determination that those records comply with foreign or U.S. aviation regulations.

16. Children’s Privacy

QuickLog is intended for individuals 18 years of age or older.

QuickLog does not knowingly permit individuals under 18 to create accounts or purchase Services.

If QuickLog learns that personal information from a person under 18 was submitted without appropriate authorization, QuickLog may delete the information and terminate the associated account.

17. Third-Party Services

QuickLog may provide exports or functionality intended for use with third-party applications such as LogTen Pro, ForeFlight, spreadsheet applications, or other services.

Once information is transmitted to or imported into a third-party service at your direction, that third party’s privacy practices govern its handling of the information.

QuickLog is not responsible for the privacy or security practices of third-party applications that you choose to use.

18. Business Transfers

If QuickLog Aviation LLC is involved in a:

• merger;
• acquisition;
• financing;
• corporate reorganization;
• sale of assets;
• change of control; or
• similar transaction,

customer information may be transferred as part of that transaction, subject to applicable law.

19. Legal Requests and Protection of Rights

QuickLog may preserve, access, or disclose information where QuickLog reasonably believes doing so is necessary to:

• comply with applicable law;
• respond to a valid legal request;
• comply with a court order;
• investigate fraud or abuse;
• protect the security of the Services;
• enforce QuickLog’s Terms;
• protect the rights or safety of QuickLog, its customers, or others; or
• establish, exercise, or defend legal claims.

20. Your Privacy Choices

Depending on applicable law and your relationship with QuickLog, you may have rights regarding personal information, including the ability to request:

• access;
• correction;
• deletion; or
• information about how your data is used.

You may also:

• decline optional model-training consent;
• request removal of identifiable opted-in training data;
• unsubscribe from marketing emails; and
• request deletion of your QuickLog account.

Requests may be submitted to:

support@quicklogaviation.com

QuickLog may require reasonable verification before fulfilling certain requests.

21. Changes to This Privacy Policy

QuickLog may update this Privacy Policy from time to time.

If a change is material, QuickLog may provide notice through:

• email;
• the QuickLog website;
• the QuickLog application; or
• another reasonable method.

The current version will identify its effective date and last-updated date.

22. Contact Information

Questions, privacy requests, account-deletion requests, and training-data removal requests may be directed to:

QuickLog Aviation

QuickLog Aviation LLC

2108 N St Ste N

Sacramento, CA 95816

Email: support@quicklogaviation.com

Website: quicklogaviation.com